We reserved a table but arrived to find that we can sit anywhere which is ok. Since my friend was peckish, we ask for food menu. The waiter suggested Indian food as chef is originally from India. He then took our order of drinks. We asked for single gin & tonic water. Items arrived straightforward. Only upon having paid our bill, we found out that he charged us 2 glasses of double gin & tonic. We went back to share our experience with next waitperson, apparently the person who took our orders is off duty & there is nothing else he could do at this point. No apology no good gesture of any sorts. I don’t think we will return to this merchant anytime soon. Our garlic naan arrived rock hard & when we informed the staff, he took it back to kitchen. Minutes later we were served the same hard naan. Only later he realised he took the fresh naan which is soft & warm to our table. What an experience for £50 per person, only 2 courses without dessert. This is IHG chain surely could be better.

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